Conversational AI Solutions to Automate, Engage, and Scale Customer Interactions
NeoITO helps businesses build AI-driven chatbots, voice assistants, and virtual agents that transform how they interact with customers, leads, and employees. From WhatsApp storefronts to multilingual IVR bots, our conversational AI solutions are tailored for scale, accuracy, and real-time engagement—built using the latest LLMs, voice APIs, and automation frameworks.
Why choose Neoito for Conversational AI
Omnichannel support: website, WhatsApp, in-app, SMS, Custom-trained bots aligned to your workflows, Seamless escalation to human agents, Available 24/7, serving thousands of users concurrently
Real-time speech-to-text and voice synthesis, Natural conversation flow with multilingual support, AI-powered call summaries and CRM updates, Interactive voice assistants for IVR, apps and smart devices
Integrated with ERPs, CRMs, support systems, Context-aware triggers for upsells, follow-ups, and feedback, Personalized responses based on user behavior and history
GPT-powered bots with domain-specific knowledge, Retrieval-Augmented Generation (RAG) for accurate responses, Secure access to internal documents and private knowledge bases, Enterprise-grade security and compliance
What We Build
- E-commerce Chatbot – Happilee (600+ Brands)
- Tax Credit Claims – GrowWise
- Real Estate AI Assistant – Forward Flow
- Mental Health Voicebot – Vibeonix
Built a no-code chatbot builder for WhatsApp automation
Enabled cart, product discovery & payment within chat
Result: 3× sales conversion, 24/7 support without scaling team size
Conversational AI interviewed users in chat & voice
Captured project data with real-time compliance validation
Result: Reduced claim prep time by 50%
Voice + chat assistant for lead qualification & summaries
Used OpenAI + ElevenLabs + AssemblyAI
Result: 40% faster lead management, higher conversions
Built a voice-driven bot for EQ insights via mobile app
Scaled across 200+ organizations
Result: Improved emotional intelligence tracking for users
Technologies
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Our Comprehensive Process
Understand your use case, user flows, and automation potential
Define tone, structure, multilingual needs & fallback paths
Connect to CRMs, ERPs, knowledge bases & define RAG pipeline if needed
Build using GPT, Whisper, ElevenLabs with real business data
Integrate bots across WhatsApp, web, IVR, mobile
Real-time analytics, fine-tuning, and human-bot escalation optimization
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