Conversational AI Solutions to Automate, Engage, and Scale Customer Interactions
NeoITO helps businesses build AI-driven chatbots, voice assistants, and virtual agents that transform how they interact with customers, leads, and employees. From WhatsApp storefronts to multilingual IVR bots, our conversational AI solutions are tailored for scale, accuracy, and real-time engagement—built using the latest LLMs, voice APIs, and automation frameworks.
Why choose Neoito for Conversational AI
Omnichannel support: website, WhatsApp, in-app, SMS, Custom-trained bots aligned to your workflows, Seamless escalation to human agents, Available 24/7, serving thousands of users concurrently
Real-time speech-to-text and voice synthesis, Natural conversation flow with multilingual support, AI-powered call summaries and CRM updates, Interactive voice assistants for IVR, apps and smart devices
Integrated with ERPs, CRMs, support systems, Context-aware triggers for upsells, follow-ups, and feedback, Personalized responses based on user behavior and history
GPT-powered bots with domain-specific knowledge, Retrieval-Augmented Generation (RAG) for accurate responses, Secure access to internal documents and private knowledge bases, Enterprise-grade security and compliance
What We Build
- Customer Engagement
- Enterprise Productivity
- Sales & Marketing
- Healthcare & Insurance
- Education & Training
- Retail & E-Commerce
24/7 Support – Instant answers to FAQs from the knowledge base, reducing wait times.
Personalized Recommendations – Tailored product or service suggestions.
Omnichannel Assistance – Seamless support across web, mobile, and messaging apps.
Internal Helpdesk – Automating IT, HR, and admin queries for employees.
Knowledge Management – Quick access to company policies, SOPs, and documents.
Virtual Meeting Assistants –Summarization, action item tracking, and scheduling.
Lead Qualification – Conversational bots that identify and nurture prospects.
Interactive Campaigns – Engaging customers with personalized dialogues.
Feedback Collection – Conversational surveys and sentiment analysis.
Patient Pre-screening – Collecting symptoms before consultations.
Claims Assistance – Guiding users through policy and claim processes.
Medication Reminders – Conversational alerts for adherence.
AI Tutors – Personalized learning support and Q&A.
Onboarding Guides – Training employees or students through interactive dialogue.
Language Learning – Real-time conversational practice.
Order Tracking – Real-time status updates on purchases.
Smart Shopping Assistants – Conversational product discovery.
Loyalty & Rewards – Engaging users with offers and reminders.
24/7 Support – Instant answers to FAQs from the knowledge base, reducing wait times.
Personalized Recommendations – Tailored product or service suggestions.
Omnichannel Assistance – Seamless support across web, mobile, and messaging apps.
Internal Helpdesk – Automating IT, HR, and admin queries for employees.
Knowledge Management – Quick access to company policies, SOPs, and documents.
Virtual Meeting Assistants –Summarization, action item tracking, and scheduling.
Lead Qualification – Conversational bots that identify and nurture prospects.
Interactive Campaigns – Engaging customers with personalized dialogues.
Feedback Collection – Conversational surveys and sentiment analysis.
Patient Pre-screening – Collecting symptoms before consultations.
Claims Assistance – Guiding users through policy and claim processes.
Medication Reminders – Conversational alerts for adherence.
AI Tutors – Personalized learning support and Q&A.
Onboarding Guides – Training employees or students through interactive dialogue.
Language Learning – Real-time conversational practice.
Order Tracking – Real-time status updates on purchases.
Smart Shopping Assistants – Conversational product discovery.
Loyalty & Rewards – Engaging users with offers and reminders.
Technologies
Case Studies
→ Built a no-code chatbot builder for WhatsApp automation
→ Enabled cart, product discovery & payment within chat
→ Result: 3× sales conversion, 24/7 support without scaling team size
→ Conversational AI interviewed users in chat & voice
→ Captured project data with real-time compliance validation
→ Result: Reduced claim prep time by 50%
→ Voice + chat assistant for lead qualification & summaries
→ Used OpenAI + ElevenLabs + AssemblyAI
→ Result: 40% faster lead management, higher conversions
→ Built a voice-driven bot for EQ insights via mobile app
→ Scaled across 200+ organizations
→ Result: Improved emotional intelligence tracking for users
→ Built a no-code chatbot builder for WhatsApp automation
→ Enabled cart, product discovery & payment within chat
→ Result: 3× sales conversion, 24/7 support without scaling team size
→ Conversational AI interviewed users in chat & voice
→ Captured project data with real-time compliance validation
→ Result: Reduced claim prep time by 50%
→ Voice + chat assistant for lead qualification & summaries
→ Used OpenAI + ElevenLabs + AssemblyAI
→ Result: 40% faster lead management, higher conversions
→ Built a voice-driven bot for EQ insights via mobile app
→ Scaled across 200+ organizations
→ Result: Improved emotional intelligence tracking for users
→ Built a no-code chatbot builder for WhatsApp automation
→ Enabled cart, product discovery & payment within chat
→ Result: 3× sales conversion, 24/7 support without scaling team size
→ Conversational AI interviewed users in chat & voice
→ Captured project data with real-time compliance validation
→ Result: Reduced claim prep time by 50%
→ Voice + chat assistant for lead qualification & summaries
→ Used OpenAI + ElevenLabs + AssemblyAI
→ Result: 40% faster lead management, higher conversions
→ Built a voice-driven bot for EQ insights via mobile app
→ Scaled across 200+ organizations
→ Result: Improved emotional intelligence tracking for users
→ Built a no-code chatbot builder for WhatsApp automation
→ Enabled cart, product discovery & payment within chat
→ Result: 3× sales conversion, 24/7 support without scaling team size
→ Conversational AI interviewed users in chat & voice
→ Captured project data with real-time compliance validation
→ Result: Reduced claim prep time by 50%
→ Voice + chat assistant for lead qualification & summaries
→ Used OpenAI + ElevenLabs + AssemblyAI
→ Result: 40% faster lead management, higher conversions
→ Built a voice-driven bot for EQ insights via mobile app
→ Scaled across 200+ organizations
→ Result: Improved emotional intelligence tracking for users
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Our Comprehensive Process
Understand your use case, user flows, and automation potential
Define tone, structure, multilingual needs & fallback paths
Connect to CRMs, ERPs, knowledge bases & define RAG pipeline if needed
Build using GPT, Whisper, ElevenLabs with real business data
Integrate bots across WhatsApp, web, IVR, mobile
Real-time analytics, fine-tuning, and human-bot escalation optimization
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